OPEN POSITION : BARISTA

POSITION SUMMARY

Dear Mama Coffee is looking for baristas / cashiers for both Harlem coffee bars / all-day cafe locations.  Ideal candidates will be well-versed in third-wave coffee, with a passion for learning more and educating others. 

Job responsibilities:

• Promotes coffee consumption by educating customers; selling coffee, preparing and serving a variety of coffee drinks, along with pastries and baked goods

• Welcome customers by determining their coffee interests and needs

• Operates the POS and handles cash transactions with guests efficiently and securely

• Educates customers by presenting and explaining the coffee drink menu; answering questions

• Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar

• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs

• Maintains safe and healthy work environment by following organization standards and sanitation regulations

• Improves quality results by studying, evaluating, and recommending process improvements to management

• Maintaining and improving the appearance of the store and coffee bar, including helping to bus tables and common guest areas

• Updates job knowledge by participating in educational opportunities; reading coffee, retail trade, and food service publications; maintaining personal networks

• Clear and professional communication with team members and guests alike

• Some table service of plated dishes, as well as helping team to bus tables as needed 

• Light dishwashing of items used during service including coffee cups, milk jars, and more

• Maintain and manage a clean and sanitized service station

Ideal candidate...

• Is independently-motivated for excellence 

• Excited to be part of a growing team in a collaborative environment, but with the willingness to work independently to achieve the necessary results

• Proficient in coffee drink preparation techniques from pour over and French press, to espresso, latte, cappuccino, macchiatos and more 

• Interest in tea with ability to articulate nuances to guests to assist in their decision-making, and familiar with steeping techniques

• Some familiarity with other food preparation, including smoothies may be required

• Prior cafe or coffee shop experience a plus 

• Is punctual

• Thrives working in changing environments, with an appreciation for repetition of a daily cafe service

• Be comfortable communicating with team members, management team and guests alike; all team members are ambassadors for the Dear Mama Coffee brand and we want your voice to be heard

• Daily hours may involve early mornings or late nights

• Ability to lift 60lbs and work on feet for extended periods of time 

• Familiarity with telephone, office, and point-of-sale software

• Ability to clean and maintain espresso machines and coffee service tools efficiently and without incident

• High School Diploma, GED, or equivalent

We are looking for both full-time and part-time baristas for both locations. 

We offer a competitive salary based on candidate’s experience and the opportunity to opt-into company medical health plan after 90 days. Dear Mama Coffee is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.  #youareappreciated

How to apply

Interested candidates please email a cover letter and resume with the subject “Barista” including your preferred location (East Harlem or Manhattanville) to team@dearmamacoffee.com